Account and data
Delete your VolleyInsights account
You can delete your account and all its data at any time, without reinstalling the app. Pick the way that suits you.
In the iOS or Android app
- Open VolleyInsights, tap your profile photo at the top right, then Profile.
- Scroll to the bottom and tap Delete account.
- Confirm. Your account and its data are deleted at once.
On the website
- Sign in at volleyinsights.com with the same account.
- Open Profile and go to Delete account at the bottom.
- Confirm. Your account and its data are deleted at once.
Can't sign in?
Email us from the address linked to your account and ask us to delete it. We delete it within 30 days and tell you when it's done.
What is deleted
Deleting is permanent and can't be undone.
- Your account: email address, name, profile photo, About you and settings
- Your teams, players, matches, sets, stats and saved lineups
- Team logos, player photos, exports, and the feedback you sent with its images
- The share, invitation and follow links you created; coaches and followers lose access to what you shared
What is kept, and for how long
- Encrypted backups and system logs may hold copies for up to 90 days, then they are purged.
- Teams and players another coach shared with you stay theirs: you just leave them.
- Anything the law requires us to keep, only for as long as it requires.